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Ideas from Kieren's Thoughtbox

Posted by Kieren Searle on the 03/11/11

Using 3CXPhone with Sipgate

Sipgate’s own software phone doesn’t work on Windows 7 so I had to find an alternative and chose 3CXPhone.

It’s taken a little time to get it to connect to my Sipgate account so here is the configuration I used to get it to work:

3CXPhone Configuration for Sipgate

Account name and Caller ID can be anything you like.

Change “Extension” and “ID” to your Sipgate ID.

You also need to set the STUN server by clicking on “Advanced Settings” from the Configuration window:

3CXPhone Advanced Settings for Sipgate

Windows, Windows 7

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5 comments

# Shailen on 02/15/12 at 11:58

Many thanks for this tip - Solved a big issue for me this morning :-)

Got my two Sipgate accounts working perfectly now...

# Tom Cooke on 03/09/12 at 13:26

Hi Kieren

Ive copied exactly like youve said and although im getting a ringing tone its not connecting to any numbers?

My OS is windows 7, i this a problem?

Regards
Tom

# Kieren Searle [Member]

on 03/09/12 at 13:34

Hi Tom

I'm also using Windows 7 so this shouldn't be the issue.

Have you got any credit on your Sipgate account?

Are you able to receive incoming calls?

# Tom Cooke on 03/09/12 at 14:21

Yes i have credit so im really confused. As i said the dialling tone comes on and it sound like the number rings but i called my mobile and nothing came through? Strange

# Kieren Searle [Member]

on 03/09/12 at 14:44

How about calling your Sipgate number from your mobile?

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